Case Studies

Case Studies

CRM to Sustain Competitive Advantage
Roche Diagnostics uses CRM to advance their business.

Centralizing sales and service with CRM
Publishing Group integrates view of their customers.

CRM to Help Better Serve The Clients
Ned Davis uses CRM to help advance business growth

CRM for a Unified View of Customers and Prospects
A Software Solution Provider needed to formulate a CRM strategy and select a CRM solution

Consumer Package Goods Company -- Communications Tool Initiative
A Consumer Package Goods company establishes an internal communications tool for the field sales force and marketing group

A CRM Roadmap Strategy
Sigma Financial implements CRM to increase revenue, productivity and decrease administrative costs

Better CRM In Order To Remain Competitive
Vantage Credit Union uses CRM to benefit members and clients

CRM To Provide the Best Possible Intelligence Information
A major federal government agency embraces CRM.

Better CRM to Accelerate Growth
QIAGEN obtains global support for their CRM initiative.

A Company Built on Customer Service
International Specialty Products (ISP), meeting the demands of an increasingly competitive marketplace through CRM.

CRM to Improve the Service Delivery Model
United Way of Greater Toronto uses CRM to improve and increase neighborhood impact.

Competitive Success and Commercial Excellance
Using CRM to re-invent your business.

MRM to Assist in Sales & Service
CAA SCO moves to a Sales & Service Organizational Focus

Selecting a More Appropriate New CRM System
A Global Financial Services Firm Adopts a More Suitable CRM System For Its Needs