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December 2011 eNewsletterHeading to a Hopeful 2012!
November 2011 eNewsletterThe Real Value of Social CRM
October 2011 eNewsletterEnhanced Social Media/Social CRM Consulting Services
September 2011 eNewsletterCreating a Successful Social Networking Initiative
August 2011 eNewsletterOvercoming Skepticism to Exploit Social CRM
June/July 2011 eNewsletterCRM Executive Boot Camp with Barton Goldenberg
March 2011 eNewsletterAnalyzing the Business Value of Social Networks
January - February 2011 eNewsletterISM Announces 2011 Top 15 CRM Software Award Winners