ISM’s mission statement is to be “trusted experts dedicated to long-term customer relationships.” Business ethics, trust, and integrity remain core management values at ISM.
Since its founding in 1985 by Barton Goldenberg, ISM has established itself as the premiere strategic advisor to organizations planning and implementing CRM and customer-centric strategies for best-in-class organizations. Clients include ExxonMobil, Jaguar Land Rover, Johnson Controls, Kraft Foods, Marriott, Schlumberger, T. Rowe Price, and Zumba Fitness and more best-in-class organizations worldwide.
ISM has the following focus specialties: (click on each link for more details):
- Digital Transformation
- Customer Relationship Management (CRM)
- Social Media Communities
- Customer Engagement
- Data & Analytics
- Emerging Technologies
Led by Barton as President, ISM management and consultants have extensive management and technology experience, in both the private and public sectors. The ISM team plays a critical role in continuing to add to ISM’s expertise. ISM is “dedicated to long-term customer relationships” as the company is proud to work with many best-in-class organizations over a number of years. At ISM, each customer is a potential “customer for life” as the ISM team makes every effort to deliver excellence at each stage of the relationship with the customer.
If you are interested in joining the ISM team, please review our current opportunities and send your resume, along with a cover letter addressing the opening you are applying for, to Derrick Smith at Dsmith@ismguide.com
Current Consulting Jobs Include: