ISM Case Studies

Case Studies show ISM’s unique consulting approach in action.

ISM created a proprietary, multi-step change management methodology to ensure the successful implementation of our customers’ customer-centric initiatives including Digital Transformation, Social Media Communities, Emerging Technologies, CRM, Customer Engagement and Data & Analytics.

ISM Case Studies
CRM Success is Following the "Roadmap" Pyrotek uses CRM to advance their business	View
CRM to Sustain Competitive Advantage Roche Diagnostics uses CRM to advance their business	View
A CRM Roadmap Strategy Sigma Financial implements CRM to increase revenue, productivity and decrease administrative costs	View
Better CRM to Accelerate Growth QIAGEN obtains global support for their CRM initiative	View

Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.