How Digital Customer Communities Create Powerful and Permanent Digital Customer Connections
Benefits of a Digital Customer Community
Forward-thinking companies are leveraging private communities to foster engagement with their customers.
Contacting ISM to build your Digital Customer Community is the best way to deliver an outstanding customer experience during Post Covid-19. Digital Customer Communities:
- Deepen customer engagement and drive VOC (Voice of Customer) into every customer decision you make.
- Increase customer satisfaction and loyalty – Net Promoter Scores (NPS) of 75 are achievable.
- Provide superior customer support from both internal support personnel and from community members.
- Help nurture leads that shorten their sales cycle.
- Grow sales: in one of our private communities, customers are buying 40% more product, distributors are selling 70% more product, and the community reached a financial break-even in less than 2 years.
Digital Customer Communities Success Story
Success Story: Customer Community
ISM would like to help you explore the enhanced customer satisfaction, cost savings support, and new sales opportunities that a digital hotel will deliver to your organization. To schedule a chat, choose a good time here: https://calendly.com/ismguide/increasecustomeradvocacy. The link will take you to our calendar where we can arrange a time to speak. Other options: contact us page or call 301-656-8448.
Engage your Customers to Navigate COVID19 and the Next Normal
Private Virtual Sales Rooms
Meeting Customers Changing Needs