Now is the time to harness all the tools of customer engagement
It is no longer business as usual, as companies around the world are having to learn to adjust to the new normal resulting from the COVID-19 pandemic. Customer knowledge and enhanced customer collaboration are at the core of this new normal. Here are the top three ways companies are adjusting their customer and employee collaborative efforts:
Learn more about how ISM can help you with your digital customer community efforts and CRM endeavors. You can reach us via our contact us page or by calling 301-656-8448.