Emerging Technologies

Emerging Technologies Strategy: Identify and Implement the Best Options

Organizations are continually challenged by rapidly evolving technologies that profoundly impact the way they deal with their customers, partners and workforce. Some will adapt and survive; others will not.

Amazon, Uber, and Tesla are excellent examples of companies winning in today’s global marketplace. They are a part of a digital business revolution that requires businesses to continually reinvent themselves using the latest technologies just to stay alive. These and other companies know that an effective Emerging Technologies strategy will help them create better products and services, engage more effectively with their digital clients, significantly drive down costs, and stay one step ahead of their competition. Will your company follow Amazon, Uber and Tesla’s trajectory or that of Polaroid, Radio Shack, and Borders Books?

The reasons to implement Emerging Technologies are compelling, but the options can be overwhelming:

Identity Resolution
Virtual and Augmented Reality
Artificial Intelligence/ Machine Learning
Internet of Things
Wearables
Mobile apps/mobile technologies
Personalized, Digital Videos
Addressable TV
Digital Portals
Blockchain

Challenges abound. Unreliable information as to how to select the right technologies, inaccurate cost-of-ownership data and difficulty forecasting accurate return-on-investment are just examples. Many organizations either give up, move too slowly or make significant mistakes. We help you avoid these outcomes.

The ISM Difference

ISM will help you cut through the technology clutter so that you can focus on the right long-term investments. We will help you understand how best to market, sell and service digital customers. We will work with you to create a multi-year Emerging Technologies Strategy & Implementation Plan that tightly links to your overarching business objectives and strategies and ensures your organization’s long-term digital success. We are uniquely positioned to make this difference through:

More than 3 decades of thought leadership and experience
Proven implementation methodologies and support
A metrics-based approach to driving successful outcomes
100% objectivity from all technology vendors & implementation partners
An engagement model that utilizes seasoned executives, not mid-to-lower tier staff
A history of success with world-class, global B2B and B2C organizations
The ability to help you at any stage of your Emerging Technologies journey including design, vendor selection and implementation of new technologies AND/OR the re-engineering of legacy systems.

The Impact of the Internet of Things on the Global Retail Market

The Internet of Things People Process & Technology Issues

Retail Internet of Things Benefits and Risks

ISM Services

ISM’s core service offerings can be customized to provide maximum impact. Key service offerings in the area of Emerging Technologies include:

For additional information about ISM’s Emerging Technologies consultancy, call (301) 656-8448, or e-mail us at Sales@ismguide.com

Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.