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FedEx Ground Use Cases

Virtual Reality in Training

FedEx Ground Use Cases

FedEx Ground
Industry: Services
Specific Industry: Logistics
Use Case: Training

Use of  VR In Training Improves Safety, Performance, and Retention

Immersive learning leveraging VR simulates the challenges workers encounter on the job, which enables workers to practice what to do and to stay safe within a work environment.  VR training can help build a worker’s skills as each worker is seeing, learning and feeling exactly as what theyVR in Services Industry would in a specific working environment.

FedEx Ground is meeting the skills gap head-on. Management currently sees the VR training of employees as paramount, while simultaneously giving new hires a sense of what the job entails.

FedEx Ground’s Jeff Welch shares that “If we have a trainee who isn’t successful in the first run-through, he or she can go back and repeat the training experience. In a more recent training, we have also built-in coaching inside the experiences themselves to help out in the moment”. With this VR platform being available, it allows employees to go through the same experiences no matter their location. Training experiences are now standardized at scale without the need for a human instructor.



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