FedEx Ground Use Cases
Specific Industry: Logistics
Use Case: Training
Use of VR In Training Improves Safety, Performance, and Retention
Immersive learning leveraging VR simulates the challenges workers encounter on the job, which enables workers to practice what to do and stay in a safe. VR training can help build a worker’s skills while seeing, learning and feeling exactly what they would in the moment.
FedEx Ground is meeting the skills gap head-on, and sees training of employees efficiently and effectively is paramount and is giving new hires a sense of what the job entails.
FedEx Ground’s Jeff Welch shares that “if we have a trainee who isn’t successful in the first run-through, he or she can go back and repeat the training experience. In a more recent training, we have also built-in coaching inside the experiences themselves to help out in the moment”. With this platform being available, it allows employees to go through the same experiences no matter their location, training experiences which is standardised at scale without the need for a human instructor.