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ISM Introduces Social CRM Practice

After three years of highly lauded social CRM projects with more than two dozen Fortune 1000 organizations including AAA, Vopak, and Kraft Foods, ISM Inc. is formally introducing its Social CRM practice. The new practice will help guide global organizations to reap additional generous returns from their CRM investment via social media services.  ISM applies a unique approach that allows organizations to begin applying social CRM and social media in a very cost-effective and controlled way. To learn more about ISM’s Social CRM Practice and related services, please click here.