AI and XR Resource Center

“ISM Founder/President Barton Goldenberg is simply one of the most effective leaders I have encountered in 21 years of Fortune 100 experience.

His knowledge of the key levers of transformation through his people, process and technology perspective coupled with his quick grasp of any business model create a powerful 1-2 punch for any organization seeking a leader and a team of seasoned professionals to successfully plan and implement customer-centric business strategies and initiatives.”

“Pyrotek could not be more pleased with the results we’ve experienced working with ISM. From the initial business case through assessment and implementation, their proven methodology is based on 31 years of experience helping best-in-class global organizations and it shows. We consider ISM to be our customer-centric strategic partner."

“Barton Goldenberg is one of the leading thinkers and consultants in customer strategy and practice."

"Barton and the ISM team bring a keen understanding of both the strategic approach to the business and the detailed approach required to execute successfully.”

“ISM provided us with a way to constructively look at our best practices as well as practices as a team. Now that we understand where we are on our customer journey, we can confidently move to what’s next on our technology roadmap.“