I gave the keynote to Pivotal’s Social CRM webcast today concerning “Get Social: The new Social CRM Module for Pivotal CRM”. I was very impressed with what Pivotal has come up with regarding their new Social CRM offering. It really is slick, and I believe Pivotal’s approach is the best way to integrate CRM and social media.
I will post more of my observations later in my blog. If anyone wants the Powerpoint slides for the Pivotal CRM Webcast, please email my Executive Assistant at: Thoston@ismguide.com