By Tim Bajarin

Augmented reality and virtual reality field service applications can replace bulky operator manuals and handheld devices with better user experience and hands-free operation abilities. This is because AR and VR devices make necessary information easily accessible in an immersive format that includes 3D illustrations, video-driven instructions, and real-time feedback if connected to an in-house technician if needed. AR and VR-based wearable devices boost technicians’ efficiencies in offering field services. Read the rest of the article.