Lercari Group
Lercari Group
AR Technologies Provides Efficiency in Claims Assessments
Lercari Group has over 300 employees in 18 offices across Europe.
From the usage of AR-Powered Visual Claims technology, Lercari Group’s customer satisfaction rates and net promoter scores (NPS) have soared.
– Insureds describing a favorable claims experience has increased from the mid-80s to over 90% since 2018.
– Travel distances for adjusters decreased from more than 500 kilometers a week to around 250, resulting in significant cost savings for Lercari.
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