Lercari Group

AR Technologies Provides Efficiency in Claims Assessments

Lercari Group has over 300 employees in 18 offices across Europe.

From the usage of AR-Powered Visual Claims technology, Lercari Group’s customer satisfaction rates and net promoter scores (NPS) have soared.

– Insureds describing a favorable claims experience has increased from the mid-80s to over 90% since 2018.

– Travel distances for adjusters decreased from more than 500 kilometers a week to around 250, resulting in significant cost savings for Lercari.

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