Posts tagged with ‘business process improvement’

Business Process Improvements Must Precede Technology Implementation
July 18, 2016
By Barton Goldenberg A crucial element to customer-centric strategy implementation success is that business process improvement precedes technology. On...
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Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.