Posts tagged with ‘Channel Optimization’

Key Channel Optimization Challenges
September 7, 2017
By Barton Goldenberg Any organization wishing to be around in 10 years will have to execute a sound channel...
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Optimizing Channels Via Integrated Processes and Technology
August 31, 2017
By Barton Goldenberg A second key component of channel optimization is optimizing each selected channel – see diagram above...
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Organizational Channel Optimization Challenges
August 10, 2017
By Barton Goldenberg To succeed at channel optimization, organizational management must overcome the challenges of finding the right balance...
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The Importance of Channel Optimization Towards Profitability
August 3, 2017
By Barton Goldenberg All organizations at one time or another have dealt with happy and unhappy customers, profitable and...
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5 Steps to a More Effective Channel Partner Relationship
July 27, 2017
Working with a channel sales partner is a unique relationship. Barton shares a few ways to stand out from...
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CRM Magazine – Customer Experience Management: Give Your Customers the Experiences They Want
April 18, 2017
Customer experience management needs to be at the vanguard of your strategy… View the full article here.
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Channel Optimization: Two Rules
February 27, 2015
By Barton Goldenberg When is the right time for an organization to encourage its customers to utilize the Contact...
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Channel Optimization
January 27, 2015
…. the most important area affecting an organization’s profitability By: Barton Goldenberg, Founder & President, ISM Do you know...
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Since 1985, ISM has successfully designed and implemented CRM, Digital Customer Community, and Metaverse initiatives for the world’s best companies. We apply state-of-the-art technology and techniques and work with sales, marketing, and customer service executives to drive higher customer acquisition, retention, and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.