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Digital Ecosystems Will Recast the Global Economy
August 27, 2018By John Chan With the immense changes brought about by digital ecosystems, the marketplace will reward the organizations that...
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A Recommended Approach for a Digital Transformation Effort
August 13, 2018By John Chan A successful organizational digital transformation effort will necessitate numerous changes in an organization’s operating model. When...
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Designing Digital Customer Experience Initiative Strategies
July 19, 2018By John Chan With digital technologies transforming the marketplace, organization management must design digital customer experiences to deliver customer...