Posts tagged with ‘digital strategy’

ISM, One of the 10 Most Promising Digital Experience Consulting Companies in 2018
February 9, 2019
Jan. 8, 2019 Press Releases BETHESDA, MD, Jan. 8, 2019 — ISM has been recognized as one of...
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Digital Ecosystems Will Recast the Global Economy
August 27, 2018
By John Chan With the immense changes brought about by digital ecosystems, the marketplace will reward the organizations that...
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A Recommended Approach for a Digital Transformation Effort
August 13, 2018
By John Chan A successful organizational digital transformation effort will necessitate numerous changes in an organization’s operating model. When...
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CRM Magazine – Customer Success Takes Engagement to the Next Level
July 20, 2018
It should come as no surprise that there is confusion over what is meant by “customer success” and how...
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Designing Digital Customer Experience Initiative Strategies
July 19, 2018
By John Chan With digital technologies transforming the marketplace, organization management must design digital customer experiences to deliver customer...
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The Advantages of Digital Business Strategies
July 12, 2018
By John Chan Digital technologies are now significantly affecting the global marketplace. A recent Forrester survey found that 89%...
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CRM Magazine – Your Customer Data Is Limitless and So Is Its Value
February 28, 2018
Your company can either navigate the digital deluge, or be swamped by it. Having a sturdy data foundation now is...
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CRM Magazine – Make Your Customer Engagement a Closed Loop
October 18, 2017
Choose channels, gather data, create profiles, analyze, deliver right message at the right time. Repeat… View the full article...
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CRM Magazine – Data Onboarding
November 15, 2016
A new technology links customers’ online and offline data, giving you a single, comprehensive view… View the full article...
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CRM Magazine – 4 Digital Strategy Journeys
October 27, 2016
A digital strategy – with CRM as the core–is mandatory for all companies wishing to survive the digital future…...
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Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.