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Branded Digital Customer Communities – Why You Should Consider One and How to Get Started
February 14, 2020By Kathy Barton A branded digital customer community is like a private Facebook community, where you own the content,...
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Knowledge Communities – Expanding the Horizons of Knowledge Management
February 7, 2020By Kathy Barton 80% of knowledge management projects underperform. Why? Information gets loaded into a database, but then quickly...