Posts tagged with ‘Knowledge Communities’

Branded Digital Customer Communities – Why You Should Consider One and How to Get Started
February 14, 2020
By Kathy Barton A branded digital customer community is like a private Facebook community, where you own the content,...
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Knowledge Communities – Expanding the Horizons of Knowledge Management
February 7, 2020
By Kathy Barton 80% of knowledge management projects underperform. Why? Information gets loaded into a database, but then quickly...
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Knowledge Communities – Expanding the Horizons of Knowledge Management
September 6, 2018
By Kathy Barton 80% of knowledge management projects underperform. Why? Information gets loaded into a database, but then quickly...
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The Key Trend of Social CRM
August 22, 2014
By John Chan, ISM Software Lab Director As ISM’s Software Lab Director, I have noticed a key trend in...
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Webinar Tackles Knowledge Communities with Focus on “The Value-Add of Private Social Communities”
November 6, 2013
ISM & Mzinga Present Nov. 12 Webinar By Jean Young, VP, ISM Ask many executives if the company has...
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ISM & Mzinga Present Nov. 12 Webinar
November 6, 2013
Ask many executives if the company has a private social community and the answer may be: “yes, our clients…

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Since 1985, ISM has successfully designed and implemented CRM, Digital Customer Community, and Metaverse initiatives for the world’s best companies. We apply state-of-the-art technology and techniques and work with sales, marketing, and customer service executives to drive higher customer acquisition, retention, and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.