Posts tagged with ‘Knowledge Communities’

Knowledge Communities – Expanding the Horizons of Knowledge Management
September 6, 2018
By Kathy Barton 80% of knowledge management projects underperform. Why? Information gets loaded into a database, but then quickly...
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The Key Trend of Social CRM
August 22, 2014
By John Chan, ISM Software Lab Director As ISM’s Software Lab Director, I have noticed a key trend in...
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Webinar Tackles Knowledge Communities with Focus on “The Value-Add of Private Social Communities”
November 6, 2013
ISM & Mzinga Present Nov. 12 Webinar By Jean Young, VP, ISM Ask many executives if the company has...
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ISM & Mzinga Present Nov. 12 Webinar
November 6, 2013
Ask many executives if the company has a private social community and the answer may be: “yes, our clients…

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Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

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