Posts tagged with ‘Social CRM Framework’

Leverage Social Media Information to Advance Your Social CRM Efforts
November 2, 2015
By Barton Goldenberg The Social Media phenomenon is forcing organizations to build a more customer-centered focus. The use of...
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Social CRM: The Next Wave in CRM
April 9, 2015
Social CRM is the next wave in CRM: a breakthrough that drives value through deeper customer relationships and better...
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Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.