Posts tagged with ‘Social CRM Framework’

Leverage Social Media Information to Advance Your Social CRM Efforts
November 2, 2015
By Barton Goldenberg The Social Media phenomenon is forcing organizations to build a more customer-centered focus. The use of...
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Social CRM: The Next Wave in CRM
April 9, 2015
Social CRM is the next wave in CRM: a breakthrough that drives value through deeper customer relationships and better...
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Since 1985, ISM has successfully designed and implemented CRM, Digital Customer Community, and Metaverse initiatives for the world’s best companies. We apply state-of-the-art technology and techniques and work with sales, marketing, and customer service executives to drive higher customer acquisition, retention, and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.