Posts tagged with ‘social crm mix’

Social CRM: Achieving the Right Mix of Process, People and Technology
May 5, 2016
By Barton Goldenberg An effective Social CRM implementation requires a critical mix of three key components: people, processes and...
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Since 1985, ISM has successfully designed and implemented CRM, Digital Customer Community, and Metaverse initiatives for the world’s best companies. We apply state-of-the-art technology and techniques and work with sales, marketing, and customer service executives to drive higher customer acquisition, retention, and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.