Posts tagged with ‘social media communities’

CIO Review Magazine – Digital Transformation Of Your Business Strategy
January 8, 2019
ISM is honored to be recognized as one of the 10 Most Promising Digital Experience Consulting Companies in 2018,...
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Branded Social Media Communities – Why You Should Consider One and How to Get Started
October 12, 2018
By Kathy Barton A branded social media community is like a private Facebook community, where you own the content,...
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CRM Magazine – 5 Reasons Why Branded Communities are Your Best Lead-Nurturing Platform
September 24, 2018
You can invite who you want, and you control the information these communities yield When it comes to engaging...
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Private Social Media Communities: Your Best Lead Nurturing Platform
September 6, 2018
By Barton Goldenberg How well does your company nurture its sales leads? Prospects at all stages of the buying...
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Private Social Media Communities – Support Will Never Be the Same
September 6, 2018
By Kathy Barton Everyone gets frustrated with customer support. Whichever support functions you use, you’ve probably found that they...
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Knowledge Communities – Expanding the Horizons of Knowledge Management
September 6, 2018
By Kathy Barton 80% of knowledge management projects underperform. Why? Information gets loaded into a database, but then quickly...
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Motivation & Passion: Key to Any Social Media Initiative
October 20, 2016
By Barton Goldenberg Thriving Social Media Communities are driven by the active and engaged participation of their members. For...
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Social Media Communities Take Time
October 13, 2016
By Barton Goldenberg Nearly all organizations underestimate the time and effort required to execute successful Social Media Communities. For...
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Social CRM in Action
July 28, 2015
Businesses discover the value of social communities. by Barton Goldenberg Why would an organization engage with a customer with...
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Q & A with Barton Goldenberg on Social CRM Implementation
June 25, 2015
1) What are some of the biggest mistakes organizations are making regarding social CRM? Incomplete understanding of what Social...
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Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

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