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Top 10 Reasons Why Companies are Turning To ISM To Build Their ‘Digital Hotel’
December 15, 2020Below the top 10 reasons why companies are turning to ISM to build their Digital Hotel. Digital Hotels typically...
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Shore Up Your CRM Foundation
November 24, 2020GIVEN that CRM systems are no longer a small-budget item, companies suffering from CRM system user fatigue need to get proactive about driving...
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3 Ways to Enhance Customer and Employee Collaboration Post-COVID-19
November 24, 2020It is no longer business as usual, as companies around the world are having to learn to adjust to...
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Shore Up Your CRM Foundation
November 23, 2020GIVEN that CRM systems are no longer a small-budget item, companies suffering from CRM system user fatigue need to get proactive about driving...
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CRM’s Critical Role in Successful Digital Transformation
July 9, 2020Putting customers at the center of your digital efforts involves sound CRM processes It’s no surprise most companies struggle...
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How Big Data and AI Will Work Together?
April 15, 2020By John Chan Both Big Data and Artificial Intelligence applications (AI) have a mutually beneficial relationship. The success of...
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“Pillars” of Customer Engagement
April 3, 2020The customer journey has become both less linear and more complex as customers use an ever-increasing array of digital...
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Technology alone is not the answer…
March 27, 2020There are many reasons why companies fail to transform customer data into value, ranging from lack of executive sponsorship...
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Contextual Relevance: Do’s and Don’ts – Part 2
March 20, 2020Contextual relevance can also help you capture anonymous prospects who may visit your website or otherwise engage with your...