Thought Leadership Blog

ISM Announces its New Augmented Reality/Virtual Reality Strategy & Implementation Practice
February 19, 2021
Virtual Reality and Augmented Reality (VR/AR) will be the most disruptive technology for the next decade. Worldwide spending on...
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Emerging Technologies Can Keep Your Digital Hotel Solidly Booked
February 11, 2021
Virtual gathering places for customers benefit from collaborative and immersive apps Our Forward-Thinking clients are leveraging private digital communities...
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To Thrive During COVID-19 Recovery, Shore Up Your CRM Foundation
February 11, 2021
Three process pillars must be in place to steady your system Given that CRM systems are no longer a...
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New Virtual Reality and Augmented Reality Strategy & Implementation Practice
February 9, 2021
Press Release (for immediate release) February 8, 2020 Bethesda, Maryland ISM Announces its New Virtual Reality and...
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VR Leveraged in Digital Communities Enhance Customer Engagement
February 4, 2021
Our forward-thinking clients are leveraging private digital communities to foster engagement with their customers. These collaboration communities are built...
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Top 10 Reasons Why Companies are Turning To ISM To Build Their ‘Digital Hotel’
December 15, 2020
Below the top 10 reasons why companies are turning to ISM to build their Digital Hotel. Digital Hotels typically...
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Shore Up Your CRM Foundation
November 24, 2020
GIVEN that CRM systems are no longer a small-budget item, companies suffering from CRM system user fatigue need to get proactive about driving...
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3 Ways to Enhance Customer and Employee Collaboration Post-COVID-19
November 24, 2020
It is no longer business as usual, as companies around the world are having to learn to adjust to...
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Shore Up Your CRM Foundation
November 23, 2020
GIVEN that CRM systems are no longer a small-budget item, companies suffering from CRM system user fatigue need to get proactive about driving...
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3 Ways to Enhance Customer and Employee Collaboration Post-COVID-19
July 9, 2020
Now is the time to harness all the tools of customer engagement It is no longer business as usual,...
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Since 1985, ISM has pioneered the design and implementation of customer-centric strategies in the areas of sales, marketing and customer service. The world’s best companies have recognized ISM as the leader in applying state-of-the-art technologies and techniques to drive customer acquisition, retention and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.