Thought Leadership Blog

7 ways the metaverse will change the enterprise
February 22, 2022
A buzzword among tech buffs, the metaverse can be summarized as a natural evolution of the internet where a...
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The f(x) = e^x | How the metaverse will revolutionize shopping
January 23, 2022
As we step into the metaverse, the next iteration of the internet will create an entirely new channel for...
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Getting Started with Digital Transformation
September 29, 2021
IoT, 5G, AI, VR. It seems like everyone is throwing around acronyms to describe technology and digital transformation, and...
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3 Customer Insights Using Online Customer Communities
June 21, 2021
By Barton Goldenberg Private Online Customer Communities are one of the most insight-rich sources of customer feedback. Whether interacting...
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VR/AR For Sales, Marketing and Customer Service
May 24, 2021
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Customer Engagement Using Digital Customer Communities
April 1, 2021
By Barton Goldenberg Digital customer communities create a dynamic customer engagement solution. These communities give your customers a place...
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5 Sales Use Cases For Using Digital Customer Communities
March 1, 2021
By Barton Goldenberg Digital Customer Communities are transforming the sales environment by having the capability to drive more sales...
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ISM Announces its New Augmented Reality/Virtual Reality Strategy & Implementation Practice
February 19, 2021
Virtual Reality and Augmented Reality (VR/AR) will be the most disruptive technology for the next decade. Worldwide spending on...
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Emerging Technologies Can Keep Your Digital Hotel Solidly Booked
February 11, 2021
Virtual gathering places for customers benefit from collaborative and immersive apps Our Forward-Thinking clients are leveraging private digital customer...
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To Thrive During COVID-19 Recovery, Shore Up Your CRM Foundation
February 11, 2021
Three process pillars must be in place to steady your system Given that CRM systems are no longer a...
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Since 1985, ISM has successfully designed and implemented CRM, Digital Customer Community, and Metaverse initiatives for the world’s best companies. We apply state-of-the-art technology and techniques and work with sales, marketing, and customer service executives to drive higher customer acquisition, retention, and growth.

Led by Founder and President Barton Goldenberg, companies, non-profits and government agencies will receive hands-on guidance from one of the most experienced teams in the world.