-
Taking Customer Engagement to the Next Level: ‘Customer Success’
May 2, 2018Overheard from 5 participants attending a recent high-tech conference in Silicon Valley: Participant #1: “You’ve got to get onto...
1 -
The Benefits of CRM
April 26, 2018By John Chan CRM has become a necessity for today’s organization. It is a technology and a process for...
-
Internet of Things Options for Retailers
April 4, 2018By Barton Goldenberg Concerning the Internet of Things options for retailers: At present, there is no one company that...
-
Retail Internet of Things Benefits & Risks
March 28, 2018By Barton Goldenberg There are various retail Internet of Things (IoT) benefits and risks that retailers will encounter before,...
-
Contextual Relevance: Do’s and Don’ts – Part 2
March 27, 2018In part 1 of this article, we focused on how contextual relevance – the practice of delivering the right content...
-
Key Internet of Things Retail Observations
March 20, 2018By Barton Goldenberg As the Internet of Things (IoT) phenomena becomes more prevalent in the marketplace, major retailer brands...
-
Contextual Relevance: Do’s and Don’ts – Part 1
March 15, 2018Contextual relevance – the practice of delivering the right content through the right channel at the right time to...
-
Internet of Things Retail Case Studies
March 8, 2018By Barton Goldenberg As the Internet of Things (IoT) phenomena becomes more prevalent in the marketplace, major retailer brands...
-
Key Retail Internet of Things Applications of the Future
March 1, 2018By Barton Goldenberg As the Internet of Things (IoT) phenomena becomes more prevalent in the marketplace, major retailer brands...
-
CRM Magazine – Your Customer Data Is Limitless and So Is Its Value
February 28, 2018Your company can either navigate the digital deluge, or be swamped by it. Having a sturdy data foundation now is...
