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How to Make the Most Out of Your CRM System
February 22, 2018By Nick Rojas CRMs have tremendous potential, but many of the businesses that own CRM software use only a...
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“Find Me, Know Me, Delight Me”: Why ‘Contextual Relevance’ Is Critical
February 5, 2018By Barton Goldenberg Are you providing key information to your prospects before they make their buying decision?…
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The Impact of the Internet of Things on the Global Retail Market
February 1, 2018By Barton Goldenberg ISM predicts that the biggest impact of the Internet of Things (IoT) will be in the...
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2018 Key CRM Marketplace Prospectives
January 25, 2018By John Chan The CRM continues to evolve as new market forces are impacting the marketplace. Here is this...
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Key 2018 CRM Trend: Artificial Intelligence
January 18, 2018By John Chan As the old Greek saying goes “The Only Constant is Change”, so this saying is applicable...
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Transforming Customer Data into Value
January 11, 2018By Barton Goldenberg More data has been produced in the last two years than in all previous history. And...
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What You Should Be Including in Your 2018 Marketing Plan
January 9, 2018By Nick Rojas Your marketing plan is one of the most important strategic documents your company can have. It...
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How to Address Internet of Things’ People, Process & Technology Issues?
December 14, 2017By Barton Goldenberg When a new technology like the Internet of Things arrives on the scene, I find it...
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The Internet of Thing’s Customer Service Challenges and Big Data impact
December 7, 2017By Barton Goldenberg 1. What are the Internet of Thing’s resulting customer service challenges? The resulting customer service challenges...
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Key Questions Regarding the Future of the Internet of Things
November 30, 2017By Barton Goldenberg As with any new technology, there are plenty of questions that need to be asked by...
