Resources & Publications on CRM and other Technology Topics
The Definitive Guide to Social CRM: This best-selling social media book by Barton Goldenberg provides powerful new tools for leveraging this growing phenomenon at the intersection of social media and CRM…view
CRM thought leadership videos featuring extensive interviews with ISM founder and President Barton Goldenberg provide insight into important topics on Social Media Strategy, Social CRM, Customer Experience Strategy and more….view
Excerpts from keynotes by ISM founder and President Barton Goldenberg on important topics on Social Media Strategy, Social CRM, Customer Experience Strategy and more…view
Recent business intelligence webinars conducted by ISM founder and president Barton Goldenberg and technology thought leaders from industry-leading companies…view
