ISM Private Area

ISM Webinar: How to Leverage Social CRM to Your Organization’s Advantage

Social CRM is already enabling innovators to engage customers far more effectively and to craft customer-centric strategies and offerings that deliver unprecedented value. Now, the industry’s leading expert offers a proven methodology for making it work in any organization: B2B, B2C, or B2B2C.

In this Webinar, Barton Goldenberg will show you how to systematically harvest information from any online conversation and community, integrate it into customer profiles, and use it to enhance customer engagement and to seamlessly personalize better interactions and offers across your entire business.

How to Leverage Social CRM to Your Organization’s Advantage Webinar