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ISM Management Team

The ISM management team has decades of experience creating and implementing CRM, Digital Community, and Metaverse strategy for the world’s best companies to increase customer satisfaction, loyalty and advocacy. ISM’s elite consulting team brings decades of work experience in specific areas of focus, including:

Every ISM engagement has one goal – help our clients leverage technology within their unique organizational environment to maximize customer acquisition, retention and growth.


Barton Goldenberg

Founder & President

Barton helps sales, marketing, and customer service executives conduct business in the Metaverse, with a focus on VR training, digital twin technology, and immersive customer experience. His award-winning XR/Metaverse Resource Center, founded with Silicon Valley guru Tim Bajarin, contains 350+ case studies, 350+ articles, and 150+ videos of companies doing business successfully in the Metaverse. His podcast, Business Success in a Virtual World provides in-depth descriptions of dozens of global companies successfully applying XR/Metaverse technologies: Apple Vision Pro, Lufthansa, Mercedes Benz, Nvidia, CES 2024, XR Applied to Surgery, Gucci, Nike, Verizon, Pfizer, Marriott, Mayo Clinic, Apple, Farmers Insurance, BMW, Northrup Grumman, JP Morgan, Walmart, Siemens, Procter & Gamble, and more.

Entrepreneur, Author, Speaker & Futurist

Kathy Barton

Kathleen Barton

SVP, Digital Marketing and Customer Engagement

Kathy is a Senior Vice President with ISM focusing on Digital Marketing, Private Branded Communities, Change Management, and how it integrates with and drives business and marketing strategies.

David Wong headshot (2022)

David Wong

SVP, Strategy & Business Process

Maggie Reitmeyer

Maggie Reitmeyer

Senior VP, Technology


Dennis Schweigert

Senior VP, Consulting Services


John Chan

ISM Customer Engagement Support Director

Ready to Take Your Customer Strategy to the Next Level?

To learn more about ISM's management team and how we can
help you acquire, retain and grow your customer base, call ISM
at (301) 656-8448 or schedule below to get started.

Barton Goldenberg giving Keynote Speech
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