50% Reduction in Downtime Where the AR Tools Are Used

Global consumer goods manufacturer Unilever estimates that it will lose 330 years of collective work and domain experience in just one of its European factories as its aging workforce retires. The loss of such expertise in its plants – and lack of ‘know how’ among new hires – can lead to costly downtime in its facilities.

Unilever is working with AR, Virtual Reality training and knowledge solutions provider ScopeAR, to explore ways to reduce that downtime with a live AR support application that allows technicians to collaborate with experts remotely.

Unilever says that it has seen a 50% reduction in downtime in facilities where the AR and Virtual Reality training tools are in use, creating a direct ROI of 1,717% of the initial investment.

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